• Getting error code 17 after a game crash
    7 replies, posted
  • Hey there So yesterday i was playing on a server, waiting for it to wipe. After the wipe i relogged and during the connection my game crashed, and afterwards it kept giving me this: Game client encountered an application error. (Error Code: 17) Now, i've tried searching it up for honestly could not find anything related to this, besides a thread from 24 days ago or so where there were no specified information about how the person dealt with it and i could not post in it, i guess the thread was closed. Here is what i have done: Checked integrity of game - No change Repaired EAC - No change Reinstalled the game - No change Reinstalled EAC - At first it then gave me an Error Code: 101, but on succesive tried it gave me 17 again Not sure what else i should try, and since i can't find any specific information about this Error Code (and that might just be me), i don't have any general direction to go in. Cheers for any help Regards, Kristian
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  • Last resort would be to reinstall the game. Can you post your error log without all the hex code.
  • Did a resintall of the game alreayd However, just did a second one, where after uninstalling, i deleted the leftover content before reinstalling it. Still getting the same error code though. Might be a stupid question, but where is the error log located? Just tried to start the game directly from RustClient.exe. Game booted up, servers popped up but it got stuck on: Negotiating Connection then did a: Disconnected: EAC: Authentication timed out (1/2) So i guess EAC doesn't start up without launching it through steam and i guess the problem might be on the EAC part then
  • Avatar of Psystec
  • You are correct. The game needs to be launched from Steam. The error log would be in your steam directory similar to this path: C:\Program Files (x86)\Steam\steamapps\common\Rust\2017-09-04_181034 In the last folder with the date you will see a error.log and an output_log.txt. Just upload it someware and post a link to it. (Dont paste all the text in the forum, it will make people mad )
  • Used Uploadfiles.io. Not sure if it is good or bad for this but the first thing that popped up. If it happens to be a sketchy site, say it before getting the file and suggest another one, just in case Anyway, files are: Error.log : https://ufile.io/5qnhk Output_log.txt: https://ufile.io/3hcz8
  • Avatar of Psystec
  • To be honest, it is the first time I see the Kernalbase error: "KERNELBASE.dll caused an Access Violation (0xc0000005)" It seems like you are using windows 8 which is bad. Try upgrading to Windows 10, I promise you, you will love it ... Eventually Install all the apps located in this directory manually: E:\Steam Games\steamapps\common\Rust\_CommonRedist\ Make sure your Graphics Drivers is updated to the latest version. I have seen some weird issues and based on where your steam is installed and where your Steam appdir is I can suggest you reinstall steam to the default location on your C:\ and install Rust to the default steamapps location and if this does not work upgrade to windows 10 And if that still does not work then you have some serious issues with your game and PC lol.
  • Yeah im usually quite late getting around to upgrading my windows, even though i'm trying to pursuade myself each time. Just never get around to it. But yeah i have steam on one drive where i have the majority of my games, but i got rust on c:/ which is my ssd, thus getting more perfomance out of the game since it need it sometimes. But it's been like this for 2 years, as i said the log i posted was from 2 years ago :P . Even though, i'll try those options and see if it'll have any effect Cheers for the help
  • Avatar of Psystec
  • LOL, i also just noticed the dates now, but anyway, hope you fix it soon.